At Fides Mortgage, your privacy matters. As a licensed mortgage brokerage based in Toronto, we are committed to protecting your personal information and maintaining transparency in how we collect, use, and safeguard your data. This Privacy Policy outlines our practices in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Privacy Policy
Effective Date: May 12, 2025
Company Name: Fides Mortgages
Location: Toronto, Ontario
At Fides Mortgages, we’re committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What We Collect
We may collect the following information when you engage with our services: contact details (name, email, phone, address), identification and financial info (income, credit reports, SIN if needed) and mortgage-related documents.
2. How We Use It
We use your information to: assess mortgage options and submit applications; communicate with you; meet legal and regulatory requirements; prevent fraud and improve services.
3. Consent
By providing your information, you consent to its use as outlined here. You may withdraw your consent at any time, subject to legal limitations.
4. Sharing Information
We only share your data on an as-needed basis: lenders, credit bureaus, appraisers, legal / financial professionals, regulatory bodies, if legally required. We never sell your information.
5. How We Protect It
We safeguard your information using secure systems, restricted access, and staff confidentiality measures.
6. Access and Corrections
You can request to view or correct your personal data by contacting us.
7. Policy Updates
We may update this policy. Changes will be posted on our website with the revised date.
8. Contact Us
Questions or requests? Reach out anytime:
hello@fidesmortgages.ca
416-572-3597
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